Steve is an enthusiastic, dynamic trainer, with an interest in personal development. He offers a range of soft skills training, encompassing many of the techniques from NLP, aimed primarily at the customer service industry, where he has many years of extensive experience.
These courses include Speaking and Presenting skills, communication & influencing, goal setting & team building. His style is inter-active, with a coaching flavour.
Steve has had a varied career, including 11 years in the armed forces, in the REME. He spent several years as a customer engineer, for several IT companies, and also commercial roles such as site manager and operational account manager.
In more recent years, he has been involved in personal development, having studied NLP and trained with Dr John Grinder, Dr Topher Morrison & Andy Harrington and achieved the following qualifications: -
• Attained his NLP practitioner, master practitioner & NLP trainers training certification with the ABNLP (American Board of NLP)
• Attained his clinical hypnotherapy certification with the IMDHA (International Dental & Hypnotherapy Association)
• Studied & graduated with Coach University for two years.
• He has also taken the Landmark Forum & curriculum for living.
He has delivered training and coaching to professionals, and corporate companies such as IBM sales and field engineers, and is a qualified facilitator.
He is an accomplished public speaker, and has been an active member of Maidenhead Speakers club (MHS), since 2004, serving on the committee. MHS is a part of Toastmasters International.
Specialist areas: -
• Speaking and Presentation skills – presenting powerfully
• Managing customer relationships
• Communication & influencing
• Networking
• Goal setting – Achieving your outcomes
• Team building & leadership
• NLP Practitioner training
